About Product
Our 3D letters are designed to deliver outstanding visual impact while maintaining durability and precision craftsmanship. Manufactured with advanced laser cutting and CNC technology, our product range includes Metal Letters (Stainless Steel & Aluminum), Plastic Letters (Acrylic), and PVC Letters. Each type offers unique advantages, ensuring a tailored solution for every signage requirement.
Value & Benefits
- Premium Branding: Enhance brand presence with high-quality, three-dimensional signage.
- Versatile Applications: Suitable for both indoor and outdoor installations, from corporate lobbies to storefronts and events.
- Durability & Longevity: Weather-resistant materials ensure lasting performance.
- Customization: Wide selection of materials, finishes, colors, and thickness options to match your exact branding needs.
- Cost Flexibility: From luxury metal finishes to budget-friendly PVC, we provide solutions for every budget level.
Technical Specifications
- Materials:
- Metal Letters: Stainless Steel (Inox) & Aluminum
- Plastic Letters: High-quality Acrylic
- PVC Letters: Rigid PVC foam sheets
- Cutting Methods: Precision Laser Cutting & CNC Cutting
- Finishes: Brushed, polished, anodized, painted, matte, or glossy coatings
- Thickness Options: From 1/8″ (3 mm) up to 2″ (50 mm) or more depending on material
- Installation Methods: Stud mounting, adhesive, or spacer setups for dimensional effects
Why Choose Us?
- Specialized Expertise: Focused on precision laser and CNC cutting for superior results.
- High-Quality Materials Only: We use Stainless Steel, Aluminum, Acrylic, and PVC for maximum performance.
- Custom Solutions: Tailor-made designs to fit your brand identity, from luxury to budget-friendly signage.
- Reliability: Our products are designed to withstand time and environmental factors, giving you peace of mind.
- Professional Support: From consultation to installation guidance, we ensure a seamless customer experience.
Shipping
📦 Order Processing
At Lemon Custom Sign, we prepare and dispatch all orders within 1–3 business days after payment has been successfully processed. Please note that shipments are not dispatched on weekends or UK public holidays.
⏳ Possible Shipping Delays
During peak seasons or periods of high demand, processing or delivery times may be extended by a few days. If your order experiences a significant delay, we will contact you promptly via email.
💰 Shipping Costs & Estimated Delivery Times
We offer FREE door-to-door shipping across the UK with no hidden fees or additional charges.
| Shipment Method | Delivery Time | Shipment Cost | Minimum Order |
|---|---|---|---|
| 🚚 Standard Shipping | 7–12 Business Days | FREE | No Minimum |
🚧 Delivery Time Considerations
Delivery times are estimates and may occasionally be affected by factors beyond our control, such as high order volumes, production capacity, customs processing, or carrier delays. We truly appreciate your patience and understanding.
📨 Shipping Confirmation & Tracking
Once your order has been shipped, you will receive an email containing your tracking number. Tracking information typically becomes active within 24 hours of dispatch.
🌍 Customs, Duties & Taxes
There are no hidden fees or additional charges at checkout. If any customs-related issue occurs, Lemon Custom Sign will gladly assist you in resolving it as quickly as possible.
📦 Damaged or Lost Shipments
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will assist you in resolving the issue and may request photos of the damaged item and packaging to help with the claim or replacement process.
Refund
🛒 14-Day Return Policy
At Lemon Custom Sign, we want you to feel confident when placing an order with us. We offer a 14-day return window for eligible non-custom items, starting from the date you receive your order.
As most of our products are custom-made or personalised, they cannot be returned or refunded unless they arrive damaged, defective, or incorrect due to our error.
📦 Return Eligibility
To be eligible for a return, the item must be unused, in its original condition, and returned in its original packaging. A receipt or proof of purchase is required.
Custom or personalised items are not eligible for return if they have been made according to your approved design, selected size, colour, text, or other order details.
📧 How to Request a Return
To start a return request, please contact us at contact@lemoncustomsign.com within 14 days of receiving your order.
Please include your order number, a brief explanation of the issue, and clear photos or videos if the item is damaged, defective, or incorrect.
Approved returns should be sent to:
Lemon Custom Sign
Unit 2, Horton Industrial Park, Horton Road, West Drayton, UB7 8JD, UK
🚚 Return Instructions
Please do not send any items back without contacting us first. Returns sent without prior approval may not be accepted.
Once your return request is approved, we will provide detailed return instructions. If the issue is caused by our error, such as a damaged, defective, or incorrect item, we will assist with a suitable solution, which may include a replacement, repair, or refund.
🛠️ Damaged, Defective or Incorrect Items
Please inspect your order as soon as it arrives. If your item is damaged, defective, or different from your approved order details, please contact us immediately at contact@lemoncustomsign.com.
We will review the issue promptly and work with you to provide a fair solution.
⚠️ Non-Returnable Items
We cannot accept returns or refunds for:
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Custom or personalised items made according to your approved design
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Orders where the customer provided incorrect text, size, colour, address, or other order details
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Items damaged due to improper installation, misuse, or accidental damage
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Sale or discounted items, unless they are defective or incorrect
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Items returned without prior approval
🔄 Exchanges
For custom-made products, exchanges are only available if the item is defective, damaged, or incorrect due to our error.
For eligible non-custom items, the quickest way to exchange an item is to contact us first, return the approved item, and place a new order once the return has been accepted.
💵 Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or card provider may take additional time to process the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at contact@lemoncustomsign.com.
💬 Questions About Returns or Refunds
If you have any questions about returns, refunds, or your order eligibility, please contact us at contact@lemoncustomsign.com.
Our Fast & Easy Ordering Process
1
Get a Free Quote
Share a sketch, design file, or even just a description, and our design team will create your artwork and revise it until you’re fully satisfied.
2
Custom Design
We’ll send you a production-ready artwork sample along with a detailed quote for approval, so you know exactly what you’re getting and how much it will cost before we start.
3
Revisions
Let us know if you require any changes. We will work with you until you're 100% satisfied.
4
Order
Review and confirm your personalized design, then safely place your order through our secure and seamless checkout process to ensure a smooth and worry-free experience.
5
We Send It
We carefully craft your custom sign, rigorously test it to ensure the highest quality, and ship it directly to your doorstep with fast delivery.
6
Unboxing
Experience the elegance of your custom-crafted backlit sign. Share your setup with us on social, we’d love to see it in your space.
Metal Letters
Technical Specifications
- Materials: Commonly fabricated from genuine metals such as aluminum, stainless steel, brass, bronze, or copper, sometimes with special finishes or patinas
- Fabrication: Achieved using precision methods like laser cutting, CNC machining, or waterjet cutting, enabling clean shapes and intricate detailing
- Finishes: Options include polished, brushed, painted, anodized, or naturally weathered (e.g., copper develops a beautiful patina)
- Mounting: Typically installed using studs, flush mounts, or spaced off-wall setups for dimensional impact
- Durability: Exceptionally robust—resistant to harsh outdoor environments, UV exposure, and long-term wear
Use Cases
- High-end outdoor signage (e.g., storefronts, institutional plaques)
- Prestigious indoor environments (e.g., corporate lobbies, upscale stores)
- Applications requiring longevity and premium visual impact
Plastic Letters
Technical Specifications
- Types:
- Acrylic: Thin (1/8″ to 1″), laser-cut to any custom font or logo
- Formed Plastic: Up to 2″ deep, available in over 30 font styles, cost-effective and rounded appearance
- Injection-Molded Plastic: Deep with sharp edges, available in limited font styles resemble painted cast metal at lower cost
- Durability & Warranty: Made from high-quality plastics with lifetime warranty in most conditions
- Weight: Lightweight facilitates effortless installation
- Appearance: Offers sharp, clean edges, or gently rounded profiles
Use Cases
- Indoor signage in offices, schools, or retail
- Installations needing moderate detail with cost efficiency
- Custom logos where lightweight and versatile material is preferred
PVC Letters
Technical Specifications
- Material: Made from rigid polyvinyl chloride (PVC) foam sheets (e.g., Sintra or similar expanded PVC)
- Durability: Good indoors and for temporary outdoor use; moisture-resistant and optionally UV-protected
- Customization:
- Wide range of fonts, depths (1/8″ to 1″ or more) and colors
- Surfaces can be painted or laminated to mimic other materials like metal or wood
- Weight & Installation: Lightweight and highly portable; supports a range of mounting options from adhesives to studs
- Cost: Affordable often the most budget-friendly among the three
Use Cases
- Budget-conscious projects
- Indoor displays, temporary signage (e.g., trade shows, events)
- Outdoor use in non-extreme environments
- Needs where lightness and ease of installation are priorities
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100% Free DesignWe provide a fully free design service, ensuring your sign looks exactly how you envision it
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Low Power ConsumptionOur signs feature high-efficiency LED strips that shine brightly while keeping electricity use low.
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Mounting Kit SuppliedEvery sign comes with a complete mounting kit, making setup quick.
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Strong & DurableCrafted from high-quality materials for a working life span of up to 50,000 hours.
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24 Months WarrantyEvery sign is backed by a 24-month warranty, ensuring confidence and satisfaction with your purchase.
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Lightweight DesignFeaturing lightweight designs, our signs are easy to mount on most walls.
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